Why look beyond Concur
Concur, an SAP company, offers a comprehensive suite for travel, expense, and invoice management, primarily targeting large enterprises with complex operational requirements. Its strengths include deep integration with SAP ERP systems, robust policy enforcement, and global scalability for managing employee spending across multiple regions and currencies. The platform provides tools for automated expense reporting, corporate travel booking, and invoice processing, aiming to streamline financial operations and improve compliance. Concur's developer portal offers an API reference for integrating with external systems, supporting OAuth 2.0 for authentication and various integration patterns.
However, organizations may seek alternatives for several reasons. Some businesses, particularly small to medium-sized enterprises (SMBs), might find Concur's comprehensive feature set and pricing structure to be more extensive than their immediate needs, leading to higher complexity and cost. Other organizations may prioritize solutions with a stronger focus on modern user interfaces, specific corporate card integrations, or a more agile approach to expense management that better suits rapidly evolving business models. Additionally, companies not heavily invested in the SAP ecosystem might prefer platforms that offer native integrations with their existing financial or HR systems, or those that provide more flexible customization options outside of a large-scale ERP environment.
Top alternatives ranked
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1. SAP S/4HANA — Integrated ERP for core business processes
SAP S/4HANA is an enterprise resource planning (ERP) suite designed for large enterprises, offering real-time analytics and integration across core business functions including finance, supply chain, manufacturing, and human resources. Unlike Concur, which specializes in travel and expense management, S/4HANA provides a holistic platform for managing an organization's entire operational landscape. Its capabilities extend to financial accounting, controlling, treasury, and project system management, providing a unified view of business operations. For expense management, S/4HANA can integrate with various solutions, including Concur itself or other third-party tools, to centralize financial data within the broader ERP system. This integration allows for automated reconciliation, budget tracking, and financial reporting directly within the core business system, ensuring compliance with internal policies and external regulations. S/4HANA is particularly suited for organizations that require a single source of truth for all financial and operational data, enabling real-time decision-making and streamlined processes across departments.
Best for: Large enterprises requiring a fully integrated ERP suite for core business processes, real-time analytics, and industry-specific solutions.
- SAP S/4HANA platform overview
- SAP S/4HANA official site
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2. Workday HCM — Cloud-based human capital management with expense capabilities
Workday Human Capital Management (HCM) is a cloud-based suite that unifies HR, payroll, talent management, and workforce planning. While primarily an HCM solution, Workday includes robust expense management capabilities as part of its broader financial management offering. This integration allows organizations to manage employee data, payroll, and expenses within a single system, streamlining workflows and improving data accuracy. Workday Expenses enables employees to submit expense reports through a mobile interface, capture receipts, and automatically categorize expenses. The system supports multi-currency transactions, policy enforcement, and approval workflows, aligning with corporate spending guidelines. Companies can configure expense policies, manage spend limits, and automate reimbursement processes. Integrating expenses directly with HCM and payroll simplifies reconciliation and provides a comprehensive view of employee costs. Workday HCM is designed for large enterprises seeking a unified platform for managing their workforce and associated financial activities, reducing the need for separate systems.
Best for: Large enterprises seeking a consolidated HCM suite with integrated global payroll and expense management capabilities.
- Workday HCM platform overview
- Workday Expenses official site
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3. ServiceNow — Workflow automation and custom application development
ServiceNow is a cloud-based platform that provides enterprise workflow automation and custom application development capabilities, primarily known for IT Service Management (ITSM). While not a direct expense management system like Concur, ServiceNow can be configured to manage expense reporting and approval workflows through its App Engine and workflow automation tools. Organizations can build custom applications on the ServiceNow platform to capture expense data, route reports for approval, and integrate with financial systems. This approach allows for highly customized expense processes that align precisely with an organization's unique policies and existing IT infrastructure. ServiceNow's strength lies in its ability to automate complex, cross-departmental workflows, making it suitable for enterprises that require bespoke solutions for expense management integrated with broader operational processes, such as procurement or IT asset management. This flexibility enables businesses to create a tailored expense solution that leverages their existing ServiceNow investment and unifies various operational workflows.
Best for: Large enterprises requiring custom workflow automation for expense management, integration with existing IT service management, and cross-departmental process consolidation.
- ServiceNow platform overview
- ServiceNow App Engine official site
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4. Expensify — Automated expense reporting and corporate cards
Expensify specializes in automated expense reporting and corporate card management, targeting businesses of all sizes from SMBs to large enterprises. Unlike Concur's broader travel and invoice management suite, Expensify focuses specifically on simplifying the expense process. Its core features include SmartScan OCR technology for receipt capture, automatic expense categorization, and policy enforcement. Expensify integrates with major accounting software, payroll systems, and corporate cards, enabling streamlined data flow and reconciliation. The platform offers a user-friendly mobile application for on-the-go expense submission and approval. For companies that issue corporate cards, Expensify provides direct card feeds, automating the reconciliation of card transactions with submitted receipts. This eliminates manual data entry for employees and finance teams, reducing errors and saving time. Expensify is a strong alternative for organizations prioritizing ease of use, rapid expense processing, and robust integration with existing financial tools, particularly those looking for a solution centered around corporate card spend.
Best for: Businesses of all sizes seeking automated expense reporting, receipt capture, and corporate card integration with a focus on ease of use.
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5. Ramp — Corporate card and spend management platform
Ramp provides a corporate card and spend management platform designed to automate expense reporting, control spending, and optimize financial operations. It differentiates itself by offering corporate cards with built-in expense management features, real-time visibility into spending, and automated savings insights. Ramp's platform integrates directly with accounting software, simplifying reconciliation and closing books faster. Key features include customizable spending limits, vendor management, automated receipt matching, and intelligent policy enforcement. Unlike Concur, which offers a broader suite for travel and invoice management, Ramp's primary focus is on proactive spend control through its corporate card program and integrated software. This allows businesses to set granular controls on employee spending before it happens, rather than just reporting on it after the fact. Ramp is suitable for companies looking to modernize their spend management, gain real-time insights into cash flow, and leverage technology to reduce unnecessary expenditures and automate financial processes.
Best for: Companies seeking a corporate card and spend management platform with real-time insights, automated expense reporting, and proactive spend control.
Side-by-side
| Feature | Concur | SAP S/4HANA | Workday HCM | ServiceNow | Expensify | Ramp |
|---|---|---|---|---|---|---|
| Core Focus | Travel, Expense, Invoice Management | Integrated ERP (Finance, SCM, HR) | HCM, Payroll, Financial Management | Workflow Automation, ITSM, Custom Apps | Automated Expense Reporting, Corporate Cards | Corporate Cards, Spend Management |
| Target Audience | Large Enterprises | Large Enterprises | Large Enterprises | Large Enterprises | SMBs to Enterprises | SMBs to Enterprises |
| Expense Reporting | Automated, Policy Enforcement | Integrated via Finance Module | Integrated with HCM & Payroll | Customizable Workflows | Automated, SmartScan OCR | Automated, Real-time |
| Corporate Card Integration | Yes | Via financial modules | Yes | Customizable | Direct feeds | Native & integrated |
| Travel Management | Native Booking & Integration | Indirect (via partners/modules) | Limited (via partners) | Customizable workflows | Limited (via partners) | Limited (via partners) |
| Invoice Management | Yes (Concur Invoice) | Native (SAP Ariba integration) | Limited (via Financials) | Customizable workflows | Limited | Limited |
| Payroll Integration | Yes | Native (via HR module) | Native | Customizable | Yes | Yes |
| API & Integrations | Comprehensive API (OAuth 2.0) | Extensive (SAP BTP) | Robust APIs | Extensive (REST APIs, Flow Designer) | Extensive | Extensive |
| Pricing Model | Custom Enterprise Pricing | Custom Enterprise Pricing | Custom Enterprise Pricing | Custom Enterprise Pricing | Tiered (per user) | Transaction-based, SaaS |
| Compliance (e.g., GDPR) | SOC 1/2, GDPR, HIPAA | Extensive global compliance | Extensive global compliance | Extensive global compliance | PCI DSS, GDPR | PCI DSS, SOC 2 |
How to pick
Choosing an alternative to Concur involves evaluating your organization's specific needs in expense management, financial operations, and overall enterprise architecture. Consider the following decision-tree style guidance:
1. Assess your primary need:
- Do you need a comprehensive, integrated ERP system that includes financial management, supply chain, and HR, with expense management as one component?
- Consider SAP S/4HANA if you are a large enterprise already in the SAP ecosystem or require a single, holistic platform for all core business processes. S/4HANA offers deep integration across functions and real-time analytics.
- Are you primarily looking for a unified Human Capital Management (HCM) solution that also handles employee expenses and payroll?
- Workday HCM is a strong candidate if your focus is on consolidating HR, payroll, and expense management within a single cloud platform, particularly for large, global workforces.
- Is your priority automating complex, cross-departmental workflows, and do you have a need to build custom applications for expense management?
- ServiceNow is suitable if you require a highly customizable platform for workflow automation and can leverage its App Engine to build bespoke expense management solutions integrated with other operational processes.
- Are you seeking a dedicated, user-friendly expense reporting solution with strong automation and corporate card integration?
- Expensify is a strong choice for businesses of all sizes that prioritize ease of use, automated receipt capture, and seamless integration with corporate cards and accounting software.
- Do you need a modern corporate card and spend management platform that offers real-time control over spending and automated expense reconciliation?
- Ramp is ideal for companies looking to proactively manage and control employee spending through corporate cards, with features like customizable spending limits and real-time insights.
2. Evaluate your company size and complexity:
- Large Enterprises with global operations and complex policies: SAP S/4HANA, Workday HCM, and ServiceNow offer the scalability and customization required for large, international organizations.
- Small to Medium Businesses (SMBs) or rapidly growing companies: Expensify and Ramp often provide more agile, cost-effective solutions tailored to less complex needs, with a focus on quick implementation and ease of use.
3. Consider existing integrations and ecosystem:
- SAP ecosystem: If you are heavily invested in SAP products, SAP S/4HANA might be a natural fit for deeper integration.
- HR/Payroll systems: If you use Workday for HR, its integrated expense module could offer significant benefits.
- Accounting software: Ensure the alternative integrates seamlessly with your current accounting or ERP system (e.g., QuickBooks, NetSuite, Oracle). Expensify and Ramp excel in this area.
- Customization needs: If off-the-shelf solutions don't fit, ServiceNow's platform allows for extensive customization and workflow building.
4. User experience and adoption:
- Evaluate the mobile experience for employees submitting expenses. Solutions like Expensify and Ramp are often praised for their intuitive interfaces.
- Consider the learning curve for finance teams and administrators.
5. Cost and Total Cost of Ownership (TCO):
- Beyond initial licensing, factor in implementation costs, ongoing maintenance, training, and potential integration expenses.
- Solutions like Ramp and Expensify may offer more transparent, subscription-based pricing compared to the custom enterprise pricing models of larger ERPs.